Supervision and Management, Certificate of Achievement

Upon successful completion of the Supervision and Management Certificate, the student demonstrates skills, knowledge, and training for positions such as, first-line supervisors and managers. The student demonstrates his or her ability to: plan and direct the work of the organization; set policy; establish channels of communication; and evaluate the work that is done. The student demonstrates his or her ability to foster positive relationships; increase job satisfaction; and ensure that customer or client needs are met; define company goals; apply relevant federal and state laws and union contracts; recognize and evaluate industry trends.

Program Learning Outcomes

  1. Program completers will analyze problems faced by management and apply appropriate theories to personal and/or work situations.
  2. Program completers will distinguish between "good" and "poor" work ethics when given a variety of workplace situations.
  3. Program completers will explain the role of mission statements, policies, procedures, rules, and job descriptions within an organization and how they influence the responsibilities of supervisors/managers.
  4. Program completers will distinguish between "management", "supervision," and "leadership" and describe the emphasis of each in transactional or transformational activities.
  5. Program completers will describe management as a process and illustrate what managers do, how they do it, and the tools and techniques utilized.

Core Requirements

Complete 9 units

BUS 020

Introduction to Business

3

BUS 030

Supervision and Human Relations

3

BUS 031

Introduction to Management

3

Restricted Electives

Area A - Complete 3 units selected from:

BUS 008

Introduction to The American Legal System

3

BUS 018A

Business Law

3

BUS 019

Legal Environment of Business

3

Area B - Complete 9 units selected from:

BUS 001A

Principles of Accounting

5

or

 

 

BUS 010A

Bookkeeping

3

BUS 017

Business English

3

BUS 009

Ethical Issues in Business

3

or

 

 

BUS 018B

Business Law

3

BUS 026

Economics of Business

3

BUS 036

Human Resources Management

3

BIM 039

Office Management

3

BUS 060

Small Business Management

3

or 3 units from the Business 94 Series:

BUS 094A

Small Business Start Up

1

BUS 094B

Essential Topics for Small Business

1

BUS 094C

The New Entrepreneur

1

BUS 094D

The Law and the Small Business

1

BUS 094E

Marketing and Advertising Strategies for Small Business

1

BUS 094F

Customer Service Strategies

1

or

 

 

CSA 020

MS Word, Excel, and Access

3

Minimum Units Required: 21

Complete all courses with a grade of "C" or better.