General Office, Certificate of Achievement
Upon successful completion of the General Office Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organizations, and government offices for the following positions: General Office Clerk, Office Assistant, Office Clerk, Receptionist, or Information Clerk. The student demonstrates his or her ability to: answer the telephone effectively; utilize customer service skill; open, sort and distribute incoming mail and prepare outgoing mail; keyboard documents; address envelopes and labels; file correspondence and documents; use a fax and copy machine.
Program Learning Outcomes
Complete 12 units
Area A - Complete 3 units selected from:
Area B - Complete 7 units selected from:
Minimum Units Required: 22
Complete all courses with a grade of "C" or better.