Download the free PowerPoint Viewer. If you don't already have a newer version of PowerPoint on your computer. Click the appropriate link that follows for instructions on how to do this.

• For Windows computers such as Dell, HP or Gateway among others.
• For Macintosh computers

Set the Browser Cache

Set your browser's cache to always reload a page. If you do not do this, you may not see changes that you've made because your browser is using previously viewed pages instead of the most recent ones. By setting your browser's cache properly, it will ensure that you're always viewing a newly refreshed page. A great deal of problems experienced when using online courses, are due to improper cache settings. Instructions on how to set the cache are below.

Exact instructions may vary for different browser versions, but the ones below should get you pointed in the right direction.

• On Internet Explorer:
  • Click on the Edit Menu
  • Select Preferences...
  • Select Advanced from the menu on the left
  • Under the Cache section, next to update pages, click on the button that says Always
    
• On Netscape:
  • Click on the Edit MenuSelect Preferences....
  • Select Advanced from the menu on the left
  • Under the Cache section, click on the button that says Every Time
    

Enable Java

You will also need to make sure Java is enabled in your browser. Instructions are below.

Exact instructions may vary for different browser versions, but the ones below should get you pointed in the right direction.

• On Internet Explorer:
  • Click on the Edit Menu
  • Select Preferences...
  • Select Java from the menu on the left
  • Under the Java Options section, make sure the Enable Java checkbox is marked
    
• On Netscape:
  • Click on the Edit Menu
  • Select Preferences...
  • Select Advanced from the menu on the left
  • Under the Advanced area, make sure the Enable Java and Enable JavaScript checkboxes are marked
    

Enable Cookies

Last but not least, You will need to properly enable "Cookies" in your browser. "Cookies" have to do with how your web browser stores information.

Exact instructions may vary for different browser versions, but the ones below should get you pointed in the right direction.

• On Internet Explorer:
  • Click on the Tools Menu
  • Select Internet Options
  • Click on the Privacy Tab
  • Click on the Advaced Button
  • Check the box that says Override Automatic Cookie Handling
  • Click the Accept Radio Buttons under both First-Party Cookies and Third-Party Cookies
    
• On Netscape:
  • Click on the Edit Menu
  • Select Preferences
  • Select Advanced from the "Catagory" Menu on the left
  • Under the Cookies section, select either, Accept all cookies, or Accept only cookies that get sent back to the originating server
    

Notes


* Internet Explorer 6 does not have Java support built in. If you're upgrading to 6 from a previous version of IE, the Java support will carry over. If you're installing IE 6 from scratch however, you will need to download Java Virtual Machine separately.*
* Using Java on Macintosh platforms with Netscape Communicator requires at least the minimum Java Virtual Machine version, "Mac OS Runtime for Java 2.2.2". This version (or a newer one) was most likely installed as part of your operating system. However, if you encounter problems with Java and Netscape on your Macintosh, you can download the latest version of Mac OS Runtime for Java (2.2.5) from Apple's website. There is a link provided at the Download Center.
* Keep in mind that the aforementioned media players and plug-ins all have minimum technical requirements of their own. Running Netscape 4.5 may work fine but the latest version of Real Player or Flash may require at least Netscape 4.7. When downloading a media player or plug-in, there is usually a link on the product's website that will take you to a list of requirements specifically for that piece of software.*
* Below are some helpful hints on media related file extensions. You may find the following information useful in determining what kind of media player you need to open a certain file.


1. If the file ends with the extension .qt or .qt6, it is a QuickTime file
2. If the file ends with the extension .rm, it is a Real Player file
3. If the file ends with the extension .wmp it is a Windows Media Player file (although Windows Media Player files are known to have numerous extension types)