Help Desk Certificate

Certificate Requirements: 10 Total Units BIM 95E Telephone Techniques 1 BUS 94F Customer Service Strategies 1 BUS 90 Introduction to Telephone Call Centers 1.5 BIM 1A Beginning Keyboarding 1.5 COMM ST 3 OR COMM ST 7 Interpersonal Communication Intercultural Communication 3 BUS 82 Business Mathematics 3