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Help Desk Certificate


Certificate Requirements: 10 Total Units
BIM 95E Telephone Techniques 1
BUS 94F Customer Service Strategies 1
BUS 90 Introduction to Telephone Call Centers 1.5
BIM 1A Beginning Keyboarding 1.5
COMM ST 3
OR
COMM ST 7
Interpersonal Communication

Intercultural Communication
3
BUS 82 Business Mathematics 3

 
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