San Joaquin Delta College

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Help Desk Certificate

Certificate Requirements: 10 Total Units
BIM 95E	Telephone Techniques	1
BUS 94F	Customer Service Strategies	1
BUS 90	Introduction to Telephone Call Centers	1.5
BIM 1A	Beginning Keyboarding	1.5
COMM ST 3 OR COMM ST 7	Interpersonal Communication Intercultural Communication	3
BUS 82	Business Mathematics	3

San Joaquin Delta College
5151 Pacific Ave
Stockton, California 95207
(209) 954-5151