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General Office Certificate
The Business Information Management program offers training in the areas of general office, secretarial, word processing, office management, and adminstrative assistant. Good skills in grammar and composition, keyboarding, the use of office equipment, knowledge of modern office procedures, and the use of a microcomputer are also important skills in this field. The certificate programs and training listed below are designed to enable students to attain their career goals.
GENERAL OFFICE CLERKS perform many tasks that help their offices run smoothly. Tasks may be different depending on where they work, but most General Office Clerks file, type, and photocopy. They also sort and deliver office mail and enter data at computer terminals. They may also do word
processing, keep track of office supplies, and operate facsimile (FAX) machines and other office equipment. In some jobs, General Office Clerks work directly with people by giving information, scheduling appointments, or interviewing job applicants, clients or customers.

Administrative Clerks must know how an office operates in order to keep records of office and business activities. Depending on the type of company they work for, they might also do the payroll, keep books, and prepare reports. (Source: California Occupational Guide Number 295, 1999)


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