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Business Division
Office Assistant Certificate

Upon successful completion of the Office Assistant Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organization, and government offices for the following positions:  Clerk, Office Assistant, or Receptionist. The student demonstrates his or her ability to answer telephones effectively, open, sort, and distribute incoming mail and prepare outgoing mail; keyboard and produce mailable documents, send e-mail messages and faxes, and operate a copier.

Certificate Requirements: 11 Total Units
Course Course Title Units
BIM 1A Beginning Keyboarding 1
BIM 032A Beginning Office Calculation 1
BIM 095A Office Filing 1
BIM 095D

Proofreading and Beginning Document Formatting

1
BIM 095E Telephone Techniques 1
BIM 095F Office Fundamentals 1
BUS 073E

Customer Service Basics for Business and Industry

 .5
BUS 073H

Managing Your Time to Better Serve Your Customers

 .5
CSA 045 Microsoft Windows 1
CSA 081A      Microsoft Word I (lab) .5
CSA 085A        Basic Microsoft Word (lecture) .5
CSA 082A        Microsoft Excel I (lab)   .5
CSA 086A    Basic MS Excel (lecture) .5
CS 070            Introduction to Internet 1



Business Division
San Joaquin Delta College
5151 Pacific Avenue
Stockton, CA 95207

Phone: (209) 954-5490
Fax: (209) 954-5490


Revised: 7/31/08

 
• San Joaquin Delta College • 5151 Pacific Ave • Stockton, CA 95207 • 209-954-5151 • sjdchelp@deltacollege.edu •SiteMap