| JOB TITLE: Lab Aid (Front desk) |
AGENCY: Information Services |
| HOURLY RATE: $6.75 |
LOCATION: Cunningham 220 |
| # OF POSITIONS: 1 per shift |
SUPERVISOR: Rosie Nakatsu |
| WORK HOURS:See Note below |
PHONE #: 954-5350 |
| START DATE: Summer 03 & continuous. |
E-MAIL:rnakatsu@deltacollege.edu |
JOB DESCRIPTION (duties & responsibilities)
Interacts with students; staff and public from a wide variety of ethnic, economic, and cultural backgrounds; to answer questions and provide information.
Verifies eligibility for lab utilization.
Interacts with a variety of individuals who are occasionally in a highly emotional state.
Receives telephone calls courteously.
Answers and places telephone calls effectively to accurately receive or communicate information.
Writes basic telephone messages clearly and concisely.
Keeps confidential information confidential.
MINIMUM QUALIFICATIONS:
| Type 20 wpm |
Computer knowledge - Yes |
| Course requirements - BIM, CS, or Bus |
English level 85 or above |
| Phone experience - Desirable |
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NOTES ON ABOVE:
Must be dependable.
Heavy verbal contact with the public; must be able to speak and understand English clearly.
Familiar with keyboard particularly the ten-key.
Prefer students interested in computer related technology.
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