Retail Management, Certificate of Achievement

Upon successful completion of the Retail Management Certificate program, the student demonstrates skills, knowledge, and training for positions such as, first-line supervisors and managers in retail businesses. The student demonstrates his or her knowledge in the fundamentals of how to plan and direct the work of the organization, set policy, establish channels of communication, and evaluate the work that is done (in stores that specialize in selling a specific line of merchandise). The student demonstrates his or her ability to foster positive relationships, increase job satisfaction and ensure that customer or client needs are met; define company goals; apply relevant federal and state laws and union contracts; recognize and evaluate industry trends; plan advertising campaigns and sales promotions; hire and train personnel; control inventories; draft budgets; and recommend, establish, or implement store procedures and policies.

Program Learning Outcomes

Upon successful completion of the Retail Management Certificate program, the student demonstrates skills, knowledge, and training for positions such as, first-line supervisors and managers in retail businesses. The student demonstrates his or her knowledge in the fundamentals of how to plan and direct the work of the organization, set policy, establish channels of communication, and evaluate the work that is done (in stores that specialize in selling a specific line of merchandise). The student demonstrates his or her ability to foster positive relationships, increase job satisfaction and ensure that customer or client needs are met; define company goals; apply relevant federal and state laws and union contracts; recognize and evaluate industry trends; plan advertising campaigns and sales promotions; hire and train personnel; control inventories; draft budgets; and recommend, establish, or implement store procedures and policies.

Core Requirements

Complete 27 units

BUS 017

Business English

3

BUS 021

Marketing

3

BUS 024

Retail Management

3

BUS 030

Supervision and Human Relations

3

BUS 031

Introduction to Management

3

BUS 036

Human Resources Management

3

COM ST 006/
BUS 006

Business and Professional Communication

3

CSA 020

MS Word, Excel, and Access

3

MATH 077A

Business Mathematics

3

Restricted Electives

Complete 3 units selected from:

BUS 001A

Principles of Accounting

5

BUS 010A

Bookkeeping

3

Minimum Units Required: 30

Complete all courses with a grade of "C" or better.