General Office, Certificate of Achievement

Upon successful completion of the General Office Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organizations, and government offices for the following positions: General Office Clerk, Office Assistant, Office Clerk, Receptionist, or Information Clerk. The student demonstrates his or her ability to: answer the telephone effectively; utilize customer service skill; open, sort and distribute incoming mail and prepare outgoing mail; keyboard documents; address envelopes and labels; file correspondence and documents; use a fax and copy machine.

Program Learning Outcomes

  1. Program completers will demonstrate the ability to produce and format business documents using Microsoft Word or industry accepted word processing software.
  2. Program completers will demonstrate the ability to use an electronic calculator to solve basic mathematical concepts common in business.

Core Requirements

Complete 12 units

BIM 038

Office Technologies

3

BIM 081

Records Management and Filing

3

BUS 017

Business English

3

BUS 017B

Advanced Business Communications

3

Restricted Electives

Area A - Complete 3 units selected from:

BUS 001A

Principles of Accounting

5

BUS 010A

Bookkeeping

3

Area B - Complete 7 units selected from:

BUS 015

Excel Spreadsheets

3

GUID 033

Job Seeking Skills

1

COM ST 001A

Fundamentals of Speech

3

or

 

 

COM ST 003

Interpersonal Communication

3

or

 

 

COM ST 007

Intercultural Communication

3

Minimum Units Required: 22

Complete all courses with a grade of "C" or better.