Retail Management, Certificate of Achievement

Upon successful completion of the Retail Management Certificate program, the student demonstrates skills, knowledge, and training for positions such as, first-line supervisors and managers in retail businesses. The student demonstrates his or her knowledge in the fundamentals of how to plan and direct the work of the organization, set policy, establish channels of communication, and evaluate the work that is done (in stores that specialize in selling a specific line of merchandise). The student demonstrates his or her ability to foster positive relationships, increase job satisfaction and ensure that customer or client needs are met; define company goals; apply relevant federal and state laws and union contracts; recognize and evaluate industry trends; plan advertising campaigns and sales promotions; hire and train personnel; control inventories; draft budgets; and recommend, establish, or implement store procedures and policies.

Minimum Units Required: 30

Recommended Sequence:

First Semester

Units

BUS 001A

Principles of Accounting

5

 

or

 

BUS 010A

Bookkeeping

3

BUS 024

Retail Management

3

BUS 030

Supervision and Human Relations

3

CSA 020

MS Word, Excel, and Access

3

Second Semester

BUS 017A

Beginning Business Communications

3

BUS 031

Introduction to Management

3

BUS 082A

Business Mathematics

3

COM ST 006/
BUS 006

Business and Professional Communication

3

Third Semester

BUS 021

Marketing

3

BUS 036

Human Resources Management

3

Minimum Units 30