General Office, Certificate of Achievement

Upon successful completion of the General Office Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organizations, and government offices for the following positions: General Office Clerk, Office Assistant, Office Clerk, Receptionist, or Information Clerk. The student demonstrates his or her ability to: answer the telephone effectively; utilize customer service skill; open, sort and distribute incoming mail and prepare outgoing mail; keyboard documents; address envelopes and labels; file correspondence and documents; use a fax and copy machine.

Minimum Units Required: 30.5

Recommended Sequence:

First Semester

Units

BIM 002

Advanced Keyboarding: Document Processing

3.5

BIM 007A

MS Word: Beginning Concepts and Applications

3

BUS 001A

Principles of Accounting

5

 

or

 

BUS 010A

Bookkeeping

3

BUS 017A

Beginning Business Communications

3

Electives

See Group I Below

3

Second Semester

BIM 038

Office Technologies

3

BIM 081

Records Management and Filing

3

BUS 017B

Advanced Business Communications

3

Electives

See Below

6

Electives:

(minimum of 9 units from the following)

BIM 007B

MS Word: Advanced Concepts and Applications

3

BIM 031

Electronic Calculation

3

 

or

 

BIM 032A

Beginning Office Calculation

1

 

and

 

BIM 032B

Intermediate Office Calculation

1

 

and

 

BIM 032C

Advanced Office Calculation

1

BIM 095G

Transcription Techniques

1

BIM 070

Computer Keyboarding for Speed and Accuracy

1.5

BIM 095D

Proofreading and Beginning Document Formatting

1

BIM 095E

Telephone Techniques

1

BUS 015

Computer Spreadsheets for Accounting

2

CSA 045

Microsoft Windows

1

GUID 033

Job Seeking Skills

1

COM ST 001A

Fundamentals of Speech

3

 

or

 

COM ST 007

Intercultural Communication

3

 

or

 

COM ST 003

Interpersonal Communication

3

Minimum Units 30.5