San Joaquin Delta College




Cert_H
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Cert_H


HEATING & AIR CONDITIONING

Applied Science & Technology Division

Upon successful completion of the Heating and Air Conditioning Certificate, the student demonstrates skills, knowledge and training to service and repair heating and air conditioning equipment. The student demonstrates his or her ability to mechanically and electrically troubleshoot problems typically encountered in the industry and to pass the EPA refrigerant recovery exam for their certification.

Total Units Required 49
Recommended Sequence:
First Semester Units

MECH 30A Refrigeration and Air Conditioning 3

MECH 31A Basic Air Conditioning:

Components and Circuits 6

MECH 60 Metal Trade Layout and Forming 5

ELEC 30 Fundamentals of Electricity 5

Second Semester

MECH 32A Air Conditioning Control Circuit Analysis 3

MECH 30B Intermediate Refrigeration 3

Third Semester

MECH 31B Basic Air Conditioning: Troubleshooting 6

MECH 32B Refrigeration Control Circuit Analysis 3

Fourth Semester

MECH 31C Heat Pumps and Air Conditioning Systems 6

INDUS 20 Industrial Safety and Health 3

INDUS 94 Industrial Mathematics 3

INDUS 95 Principles of Technology 3

HELP DESK

Business Division

Upon successful completion of requirements for a Help Desk Certificate, the student demonstrates skills, knowledge, and training for an entry-level position at a Call Center or as a beginning customer service representative for a large business. The student demonstrates his or her ability to utilize a variety of helpful tools to assist in solving customers' problems and assisting clients in dealing with the many areas of the company either on the telephone or in person and demonstrates his or her ability to input the necessary data to accurately record a summary of their transaction with the customer(s).

Total Units Required 10.5
Recommended Sequence:
First Semester Units

BIM 95E Telephone Techniques .5

BUS 94F Customer Service Strategies 1

BUS 90 Introduction to Telephone Call Centers 1.5

BIM 1A Beginning Keyboarding 1.5

COMM ST 3 Interpersonal Communication 3

OR

COMM ST 7 Intercultural Communication 3

BUS 82A Business Mathematics 3

HUMAN SERVICES WORKER

Social Science Division

Upon successful completion of the Human Services Worker Certificate, the student demonstrates skills, knowledge, and training to counsel with people in a variety of human service settings, while under the supervision of licensed professionals, interviewing skills that maximize the information obtained from clients necessary for determining needs and services, the ability to prepare case plans, an understanding of the basic aims and processes involved in facilitating groups, an understanding of the basic process of individual counseling and problem solving, and an understanding of the basic principles and methods related to working with family systems in human service agencies.

Total Units Required 26 - 28
Recommended Sequence:
First Semester Units

PSYCH 1 Introduction to Psychology 3

PSYCH 38 Counseling Skills for

Human Service Workers 3

PSYCH 39 Client Interview, Evaluation, and Referral 2

PSYCH 45A Beginning Field Practicum 2

PSYCH 46 Individual Counseling in

Human Service Programs 3

Second Semester

PSYCH 40 Case Management and Treatment Planning 3

PSYCH 45B Intermediate Field Practicum 2

PSYCH 47 Group Counseling in Human Service

Programs 3

PSYCH 48 Family Counseling in Human Service

Programs 2

Additional Requirement

ENG 1A Written Communications 3

OR

ENG 79 Preparatory English 5

HUMAN SERVICES WORKER: GERONTOLOGY SPECIALIST

Social Science Division

Upon successful completion of the Human Services Worker Certificate: Gerontology Specialist, the student demonstrates skills, knowledge, and training to counsel with older adults while under the supervision of licensed professionals, an understanding of gerontology counseling an understanding of the psychology of aging, interviewing skills that maximize the information obtained from clients necessary for determining needs and services, the ability to prepare case plans, an understanding of the basic aims and processes involved in facilitating groups, an understanding of the basic process of individual counseling and problem solving, and an understanding of the basic principles and methods related to working with family systems in human service agencies.

Total Units Required 31-33
Recommended Sequence :
First Semester Units

PSYCH 1 Introduction to Psychology 3

PSYCH 38 Counseling Skills for

Human Service Workers 3

PSYCH 39 Client Interview, Evaluation, and Referral 2

PSYCH 45A Beginning Field Practicum 2

PSYCH 46 Individual Counseling in

Human Service Programs 3

Second Semester

PSYCH 40 Case Management and Treatment Planning 3

PSYCH 45B Intermediate Field Practicum 2

PSYCH 47 Group Counseling in

Human Service Programs 3

PSYCH 48 Family Counseling in

Human Service Programs 2

Third Semester

PSYCH 24 Psychology of Aging 3

Fourth Semester

PSYCH 57 Introduction to Gerontology Counseling 2

Additional Requirement

ENG 1A Written Communications 3

OR

ENG 79 Preparatory English 5

HUMAN SERVICES WORKER: FAMILY ABUSE SPECIALIST

Social Science Division

Upon successful completion of the Human Services Worker Certificate: Family Abuse Specialist, the student demonstrates skills, knowledge, and training to counsel with people from dysfunctional families while under the supervision of licensed professionals, an understanding of child abuse counseling techniques, an understanding of how to assist sexual assault victims, interviewing skills that maximize the information obtained from clients necessary for determining needs and services, the ability to prepare case plans, an understanding of the basic aims and processes involved in facilitating groups, an understanding of the basic process of individual counseling and problem solving, and an understanding of the basic principles and methods related to working with family systems in human service agencies.

Total Units Required 30 - 32
Recommended Sequence:
First Semester Units

PSYCH 1 Introduction to Psychology 3

PSYCH 38 Counseling Skills for

Human Service Workers 3

PSYCH 39 Client Interview, Evaluation, and Referral 2

PSYCH 45A Beginning Field Practicum 2

PSYCH 46 Individual Counseling in

Human Service Programs 3

Second Semester

PSYCH 40 Case Management and Treatment Planning 3

PSYCH 45B Intermediate Field Practicum 2

PSYCH 47 Group Counseling in

Human Service Programs 3

PSYCH 48 Family Counseling in

Human Service Programs 2

Third Semester

PSYCH 55 Introduction to Child Abuse Counseling 2

Fourth Semester

PSYCH 56 Assisting Sexual Assault Victims 2

Additional Requirement

ENG 1A Written Communications 3

OR

ENG 79 Preparatory English 5


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