San Joaquin Delta College




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Cert_G


GENERAL OFFICE

Business Division

Upon successful completion of the General Office Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organizations, and government offices for the following positions: General Office Clerk, Office Assistant, Office Clerk, Receptionist, or Information Clerk. The student demonstrates his or her ability to: answer the telephone effectively; utilize customer service skill; open, sort and distribute incoming mail and prepare outgoing mail; keyboard documents; address envelopes and labels; file correspondence and documents; use a fax and copy machine.

Total Units Required 30.5 - 32.5
Recommended Sequence:
First Semester Units

BIM 2 Intermediate Keyboarding 3.5

BIM 7A Beginning Word Processing:

Concepts and Applications 3

BUS 1A Principles of Accounting 5

OR

BUS10A Bookkeeping 3

BUS 17A Beginning Business Communication 3

ELECTIVES See Group 1 Below 3

Second Semester

BIM 38 Office Technologies 3

BIM 42 Records Management and Filing 3

BUS 17B Advanced Business Communication 3

ELECTIVES See Group 1 Below 6

Group I (Electives)
(minimum of 9 units from the following)

BIM 7B Intermediate Word Processing:

Concepts and Application 3

BIM 31 Electronic Calculation 3

OR

BIM 32A,B,C Beginning, Intermediate and Advanced

Office Calculation 3

BIM 50 Machine Transcription 2

OR

BIM 95G Transcription Techniques 1

BIM 70 Beginning, Intermediate and Advanced

Keyboarding for Speed and Accuracy 1.5

BIM 95B Electronic Filing 1

BIM 95D Proofreading Techniques 1

BIM 95E Telephone Techniques .5

BUS 13 Accounting on The Microcomputer 2

OR

BUS 15 Computer Spreadsheets for Accounting 2

C S 45 Microsoft Windows 1

GUID 33 Job Seeking Skills 1

COMM ST 1A Fundamentals of Speech 3

OR

COMM ST 7 Intercultural Communication 3

OR

COMM ST 3 Interpersonal Communication 3


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